New Baggage Policy

Checked Baggage

Baggage allowance policies vary by sector and ticket type. Passengers may be allowed one or two pieces with different weights, depending on the route. Please check your itinerary or contact Kam Air for precise details regarding your route's baggage allowance.
 

Maximum weight permitted per individual piece of check-in baggage is 32 kgs with total dimensions of 158 CM/ 62 IN (W+D+L). If pax brings a baggage bigger than this size, we should ask pax to repack the baggage and reduce the weight.

Hand Baggage Allowance

The total combined weight allowed for Cabin Baggage is 07 Kg. This is inclusive of Carry-on bag, personal item and duty free purchases.
 

Carry-on Bag Restrictions
• 1 carry-on bag is allowed.
• Carry-on bag maximum dimensions: 55cm x 40cm x 20cm (including handles, pockets, and wheels).
• Carry-on bag must be declared at the check-in counters and Carry-on tags must be attached to every Carry-on piece.
 

Personal Item Restrictions
• 1 personal item allowed.
• Acceptable personal items are: laptop bag or ladies’ handbag or gentlemen's shoulder bag.
• Personal item maximum dimensions: 25cm x 33cm x 20cm.
• It must fit under the seat in front of you.
• Personal item must be declared at the check-in counters and personal item tag must be attached to every personal item piece.
 

Duty Free Purchases
All duty-free purchases must fit within your carry-on bag or personal item and must be within your total weight limit of 07 Kg.

Excess Baggage Rates (Standard at Airport)

Domestic Flights
Every Extra Piece up to your 1pc weight allowance: $60.
Extra weight above your 1pc weight allowance up to 32kg: $03 per kg for the additional weight.
 

International Flights
Every Extra Piece up to your 1pc weight allowance: $150.
Extra weight above your 1pc weight allowance up to 32kg: $10 per kg for the additional weight.

Special Baggage

Kam Air passengers also have the option to carry some unusual or special items with their baggage without any additional charges. You carry these items in your hand or checked in baggage, provided you meet the following requirements:

Smart Bags
Smart bags contain lithium batteries, external devices, GPS devices, Bluetooth, and digital locking equipment. These smart bags must be provided for the visual inspection conducted by the staff members.

Mobility Aids
Battery-powered mobility aids can be carried only by passengers with disabilities. These electric wheelchairs are accepted as a part of your checked baggage. The batteries must be disconnected from the wheelchairs. The battery box should be leak and covered in a plastic seal.

Musical Instruments
Passengers can carry small musical instruments in their checked and hand baggage without exceeding the allowed dimensions. If the musical instrument exceeds the allowed weight limitations, you must purchase an additional seat in the same class to store your musical instrument next to you.

Animals
Passengers are not allowed to carry any animals onboard the flight. You can transport your pet or service animals through the dedicated Kam Air Cargo Service to any destination.
 

Delayed Baggage

If your baggage is delayed or lost upon arrival, you need to notify a Kam Air representative to track your belongings at every stage. To access updates about your missing baggage, you should complete the PIR (Property Irregularity Report) with the necessary documents:

Airport-issued Property Irregularity Report (PIR)
Air tickets and boarding pass
Baggage tags
Receipts for your baggage and its contents
Once your delayed baggage is found, the local handling agent will contact you to arrange the delivery.

Lost Baggage

If your baggage is missing for more than 21 days, you have to send a message to us via the contact form. 

The form to be send must attached with the following details:

The Property Irregularity Report
The Completed Baggage Inventory Form
The Booking Reference number for your flight
Your Contact details

Damaged Baggage

If your baggage has been found damaged, you should report it to the baggage services desk at the airport immediately. The staff members will create a damage report along with a unique reference number. You must send a copy of the damage report to Kam Air within 7 days to claim the reimbursement.

The email should also be attached with the following documents:

The copy of your bag tag
Proof of excess baggage payment
The Copy of your boarding pass
The receipt for your damaged baggage
A photocopy of the damaged item