FAQs

FAQs

Frequently asked questions (FAQs)
If you have a question or need help with your Kam Air booking, you can find many of the answers here.

  • Why doesn’t Kam Air allow unaccompanied minors to fly?
  • What happens if I miss my flight?
  • What happens if I’m denied travel?
  • I’m pregnant. Are there restrictions on when I can fly?
  • Is there any medical equipment available on board?
  • Can I take a stroller on board?
  • What should I do if I leave something on the plane?
  • Can I travel with fireworks, crackers or party poppers?
  • Can I smoke on board?
  • Can I change the name of a passenger on my booking?
  • I made my booking online – where can I change or cancel it?
  • I made my booking through a travel shop– where can I change or cancel it?
  • Can I choose my seat before I fly?
  • How can I get a group fare?
  • Can I get a refund on my fare?
  • Why couldn’t I get the lowest fare?
  • Can I pay cash for my booking?
  • Can I pay using a credit/debit card?
  • What happens if I enter my credit card details incorrectly?
  • What happens if I cancel the transaction?